Shipping policy

We deliver to homes across Pakistan through trusted courier partners. Every order is carefully packed to help ensure it reaches you safely and in excellent condition.

Delivery Times

Lahore

Same day to 3 working days

Rest of Pakistan

3–7 working days

Delivery times may vary slightly during public holidays or periods of unusually high demand.

Shipping Charges

Shipping charges are calculated at checkout based on your location and the products in your order.

Order Confirmation

Once your order is placed, you'll receive an order confirmation.

If you've selected Manual Bank Transfer, your order will be confirmed after payment has been verified.

For Cash on Delivery, our team may contact you to confirm your order before dispatch.

Order Tracking

Once your order has been dispatched, we'll share your tracking details so you can follow your shipment until it arrives.

Returns & Damages

If your order arrives damaged or you've received the wrong product, please contact us within 24 hours of delivery.

We'll work with you to arrange a suitable resolution as quickly as possible.

Care During Transit

Many of our pieces are crafted from delicate materials including ceramic, porcelain, glass, brass and natural finishes.

Every product is packed with care using protective materials to minimise the risk of damage during transit.

Need Help?

If you have any questions before or after placing your order, we're always happy to help.

Our team can assist with:

Product recommendations
Order updates
Delivery enquiries
After-sales support

Simply get in touch via WhatsApp, phone, or email, and we'll be glad to assist.